Services
Commercial
Launch, development and support of new businesses
Search and selection of market opportunities, customer segmentation and potential channels
Commercial initiatives and operational Channel Marketing programmes
Development of Satisfaction and Loyalty programmes
We develop integrated Demand & Lead Generation plans, as well as qualification processes through data mining techniques and prospect identification.
We also manage and capture potential business (Leads).
OUTSOURCING INTEGRATED COMMERCIAL PLATFORMS
SPECIALISED RESOURCES
Merchandisers, Point of Sale Promoters and Retailers
Specialised ICT Contact Centre Agents
IMPLEMENTATION METHOD
Briefing with the Client
Profile and number of people, scope of the action (national or local) and duration of the action
Objectives to be achieved
Presentation and approval of objectives
Selection of candidates
Identification of profile, selection of candidates and recruitment
Action kick-off
Training, documentation and tools needed for the project, project start
Report and follow-up
Approval of reports to be sent, scheduling of follow-up meetings
Contact Center – Telemarketing
Inbound Calls
Commercial support, help-desk and after-sales services
Outbond calls
Telemarketing and Telesales
Lead & Demand Generation
We specialise in finding business opportunities for the ICT Industry on behalf of our Clients.
We work with ICT Manufacturers to design the best strategies to access new markets, improve and expand existing ones.
StreamRoad Marketing & Comunicação maintains an updated database with the largest 20,000 companies (End Clients) operating in Portugal, managed by a CRM system properly segmented by industry, geography, turnover, number of employees and/or jobs and installed infrastructure.